Answers, without the runaround.

Open Profile from the floating navigation, then use the profile edit controls to update your public name, bio, location, website, cover and profile image. Some identity fields may be managed only by OT Diary administrators.

Open Connected Socials inside your creator workspace and follow the secure connection flow. OT Diary should only request the permissions needed for the connected feature. You can disconnect later from the same area.

OT Diary uses creator-specific public routes so profile links stay separate from WordPress author archives and internal account pages.

Dear Diary is the editorial publishing layer of OT Diary. Creators can publish stories and connect entries to products, collections or commerce destinations when relevant.

Feed is for creator posts and visual updates that do not need the full editorial structure of a Dear Diary story.

Where Stories are enabled, creators can publish short-lived profile stories using the profile story controls. Availability and limits may change as the feature evolves.

My Shop is the creator-facing commerce area for products, collections and editorial recommendations. Product availability, attribution and commissions can depend on the connected retailer or affiliate provider.

No. Commission eligibility depends on the retailer, affiliate relationship, tracking rules and the specific destination. OT Diary can display commerce links without guaranteeing that every click or order is commissionable.

Collections let creators group products or recommendations into a focused edit, wishlist, theme or shopping story.

A campaign is an opportunity managed by OT Diary or a participating partner. Requirements, dates, compensation, deliverables and eligibility can vary by campaign.

No. An invitation, application or visible opportunity does not guarantee selection, payment or a brand relationship unless the campaign terms explicitly confirm it.

Gifting is the area for product seeding, gifts or brand-provided items. Creators remain responsible for any disclosure required when they publish content about gifted items.

Commerce earnings can remain pending until a retailer or affiliate provider confirms the underlying transaction. Returns, cancellations, invalid attribution or partner adjustments can reduce or reverse pending amounts.

Payment-method controls live with Earnings so creators can manage available payout information alongside earnings and transaction history.

Creators are responsible for understanding and meeting their own tax obligations. OT Diary may request information required to process payouts or comply with applicable rules.

Verification is an OT Diary trust and platform-status signal. It can reflect identity, platform activity, reliability, audience, commerce or other review criteria. It is not a guarantee of earnings, campaign access or endorsement by every brand.

Yes. OT Diary may review, upgrade, downgrade, pause or remove a verification level when account information, activity, reliability or policy compliance changes.

Messaging can include creator-to-platform support, brand relationships, campaign conversations and other OT Diary communication surfaces that are enabled for your account.

Use judgment. Keeping important campaign requirements and deliverables in an OT Diary-supported conversation can make the relationship easier to document. Never share passwords or sensitive payment credentials in messages.

Public creator profiles can show the creator name, username, profile image, selected social links, public bio, verification status, published content, shop content and other fields intentionally made public.

Use the Contact page and select Privacy / account data. OT Diary may need to verify your identity before acting on an account-data request.

Use Contact and select Technical issue or General question. Include the page, device, what you expected to happen and what actually happened.